Thomson Holidays is the market leader in the UK inclusive
holiday market, a position it has held since 1974. Like Portland it is also part of the
World of TUI. Thomson.co.uk offers access to great value holidays, charter flights, hotels, villas and apartments
direct from the UK's No1 supplier of package holidays and charter flights.
Thomson, the UK's leading leisure travel retailer with over 750 retail stores including
the award winning flagship Superstore, Thomson Direct call centre, and Thomson.co.uk where
you can book and pay for holidays, choosing from beach, cruise, skiing, city breaks, lakes
and mountains, villas and specialist holidays online. Thomson sells around 2.7m holidays and
flights a year accounts for over 20% of the total market.
Thomson have one of the widest range of holidays online, they have the most punctual charter airline, and the most
holiday reps in resorts. More satisfied holidaymakers come back to Thomson than any other holiday company.
Thomson's Moneyback Guarantee.
With Thomson Holiday, what you see online is what you get on your holiday. If you arrive and you find that we've failed
to live up to the promise, here's what we'll do:
- Within one day of arrival let us know the problem. We'll then spend 24 hours doing
everything possible to put it right.
- In the unlikely event we can't solve the problem to your satisfaction within 24
hours, at your request, we'll fly you home and give you all your money back.
Thomson's No Worries Guarantee.
If there's anything you are unhappy with during your holiday, let them know immediately,
and if it can't be resolved straight away, they guarantee to be on the case within 60 minutes.
Their resort teams have the necessary authority, training and skills to take the problem off
your hands, deal with it quickly and restore your peace of mind.
Please note: This doesn't apply to the following products: - Thomson Worldwide, Cities,
Al Fresco, Lakes & Mountains and Ski & Snowboarding.